͵͵ know what to do | How we help


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͵͵ know what to do

We're here when you need us.

People often only see one reality. At ͵͵, we hear another. Last year, over 10 million people trusted us to help them with some of the biggest issues in their lives. When you don't know where to turn, turn to us.

The ͵͵ Advice Line

Our free, confidential, national phone service is open 8am-7pm, 365 days a year for older people, their families, friends, carers and professionals. Whatever the worry, we’re here to offer support.

You may know exactly what answers you're looking for. But we know that sometimes knowing the right question can feel as difficult as finding the right answer. 

But we're here to help. ͵͵ know what to do.  

We're experts in the issues affecting older people. Whether it's providing information and advice, being a friendly voice on the other end of the phone or helping make sure the voices of older people are heard.

Find out more about the different issues we're here to help with.

Your money matters

It's more important than ever that people receive the money they're entitled to. We're helping put money in the pockets of older people.

Care that's right for you

We know how important the right care can be. But knowing where to start can be difficult. We can point you in the right direction.

A place to call home

It's important that everyone has somewhere safe and warm to live. We're working to make this a reality for more older people.

Thinking about your health

As we get older, staying healthy and being active can become more difficult. We help people manage their health in a way that works for them.

You're not alone

Many older people experience feelings of loneliness and isolation. We're here so older people know they have someone to turn to.

Just a phone call away

We're at the other end of the phone every day of the year, whether it's to provide expert information and advice or just to have a conversation.

The difference you can make

The support we provide to the millions of older people that turn to us is only possible with your support.

Your help allows us to keep our information up to date and helps us keep answering calls from older people that need us. It means every older person has somewhere to turn. 

Whatever you're able to donate, your help is invaluable. 

Your vital donations help us support older people when they need us most.

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